We are emotional beings. We relate to others through emotional connection. When it comes to leadership, there’s nothing more powerful than the ability to connect emotionally.
The purpose of feedback is to motivate positive change. Too often though, the possibility for growth is hindered when the recipient internalizes the feedback, focuses on the negative, and stews in self-criticism and doubt, rather than using it to fuel growth. Whether or not feedback is artfully delivered, the recipient has a choice — to apply a growth mindset or a fixed mindset.